Shipping policy
Thank you for shopping with BKB & Co.! We strive to get your orders packaged and on their way to you as quickly as possible!
Order Processing
- Orders are typically processed and shipped within 2–3 business days, excluding weekends and holidays.
- During sales, new releases, or busy seasons, processing times may be slightly longer.
- Once your order ships, you will receive a shipping confirmation email with tracking information.
Shipping Rates & Delivery
- Shipping rates are calculated at checkout based on your order and delivery location.
- Delivery times vary depending on the shipping carrier and destination.
- Once a package has been shipped, BKB & Co. is not responsible for carrier delays.
Lost, Stolen, or Delayed Packages
BKB & Co. is not responsible for packages that are lost or stolen after being marked as delivered. If your package is missing, please contact the shipping carrier to file a claim.
Incorrect Shipping Information
Please double-check your shipping address before completing your purchase. BKB & Co. is not responsible for delays or additional shipping costs due to incorrect addresses provided at checkout.
Local Pickup
Local pickup is available at checkout for our Southwest Florida customers! You will be notified when your order is ready for pickup. Please wait for confirmation before arriving.
Questions?
If you have any questions or concerns about your order, please don’t hesitate to reach out. We are always happy to help!
Thank you for supporting our small business! 🤍